All information (including personal information) provided to us on registration must be true, accurate and complete.
All personal information will be processed in accordance with our Privacy Policy.
Before registering for any Course, you are responsible for establishing the relevance and suitability of the Course for your individual requirements, through consideration of the information supplied through our websites, and asking questions, if necessary.
You will not be allowed to register for a Course if you are under the age of 16. If you are between the age of 16 and 18, you must obtain the written consent and assistance of your parent or legal guardian to enter into these Terms and register for a Course.
English is the primary language of instruction and administration for all Courses, and all course work that is required for assessment purposes must be written in English, unless indicated otherwise. This includes posts made on the discussion forums.
You may receive communication by telephone, email, WhatsApp or text message for Course administration and related purposes, including reminders of assignments and payments due by you, or other information related to your registration of these Terms. You agree and consent to receipt of such communications.
Only students who are registered for a Course may participate in that Course. You may not permit any other person to participate in the Course on your behalf, and/ or impersonate any other person in dealing with the training provider.
When you register for a Course, you agree to pay the applicable Course fee and such other amounts as may be due by you arising from your participation in the Course.
If your Course fees are not settled in accordance with any agreed payment terms, you will not receive your final result for your Course, and we will also not issue any letters or Certificates confirming completion of the Course.
Course Fees for Nebosh IGC, Nebosh IDIP courses are applicable only for Open book examination at candidates own place. If in future, exams are held under invigilation, separate fees will apply for invigilation.
Training provider will courier your physical Certificate to your street address provided to us during the registration process.
Training Provider cannot be held liable if you provide an incorrect address or if no address is given and cannot guarantee the delivery date and time of your Certificate.
Should you choose to nominate a third party to receive or collect your printed Certificate on your behalf, this will be done at your own risk, and training provider won't be held liable for any loss, damage or theft arising from this nomination.
If a printed Certificate is returned to our offices, you will be contacted and informed of the return. Certificates returned due to being unclaimed by the designated recipient will be re-sent by courier at your written request, and you will be liable for the cost of re-sending the Certificate.
Whether it is positive or negative, we encourage feedback from students. Where this feedback is a complaint about our Course, product or service offering, or our conduct, we are committed to addressing the complaint in a timely and appropriate manner.
Should you wish to lodge a complaint, please email to the training provider. We will strive to ensure that anyone giving feedback is treated with the utmost courtesy and respect, and in return, we expect that anyone giving feedback or making a complaint will do so in a fair and appropriate manner. Where we determine that a complaint is abusive, unreasonable, or a student is unreasonably pursuing a complaint that has previously been investigated, we reserve our rights in relation to our response, and in particular, may elect not to pursue the complaint.
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